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How do I get free standard delivery?
If your delivery address is in the Netherlands, you qualify for free standard delivery.
Free delivery is only available for standard delivery.
The minimum order values ar the value of the transaction after any other discounts are taken and before delivery, handling and taxes are added.
Fromanteel B.V. reserves its right to change or remove the free delivery benefit at any time.
Gift Cards do not influence the free shipping threshold
We know you like getting your stuff as fast as possible, so we try to get every order shipped in 24 hours or less. Super fast!
If you are not satisfied with one of our products for any reason, you may return it for a refund if returned within 30 days of shipment. Simply contact us.
Tell us your name, the order number, which items and how many you are returning, and the reason for the return. We will reply to the e-mail with a Return Form and instructions on how to send the items back to us.
100% money back*
Shop from home with the comfort of knowing that your order is backed by a 100% Money Back Guarantee. This 30-Day Guarantee gives you plenty of time to check items for color, high quality, and size for yourself, family and friends. If for any reason you need to return or exchange an item, just contact our Customer Service department and you’re done!
* Shipping charges excluded.
Safe & Secure
The security of your Personal Information is important to us. When you enter sensitive information such as a credit card number and/or social security number on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.
Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.